Device Installation Support

USB Modem

  1. Remove the cap on your USB modem and insert the modem into an available USB slot on your computer
  2. Once inserted, please wait for the device to be automatically installed
  3. After the installation is completed, your browser will be automatically redirected to the modem interface page indicating your connection status

Mi-Fi

  1. Turn on your Mi-Fi by pushing on the power button located on the front
  2. The screen on your Mi-Fi will turn on showing the Surfline logo  
  3. On your usage device (laptop, desktop, tablet, etc), enable your Wi-Fi functionality and search for the Surfline LTE Wi-Fi network. The full name of the Wi-Fi network is located inside the back cover of the Mi-Fi (“SSID”)
  4. Connect to the Wi-Fi network and enter the password when prompted to do so. The password for the Wi-Fi network is located inside the back cover of the Mi-Fi ( “WIFI KEY”)
  5. You should now be connected to the Internet 

Router

  1. Plug your Router to a power source and press the power button the back to turn the Router on 
  2. The power light at the front of the Router will turn on
  3. On your usage device (laptop, desktop, tablet, etc), enable your Wi-Fi functionality and search for the Surfline LTE Wi-Fi network. The full name of the Wi-Fi network is located on the bottom of the Router (“WiFi SSID”)
  4. Connect to the Wi-Fi network and enter the password when prompted to do so. The password for the Wi-Fi network is located on the bottom of the Router (“WIFI KEY”)
  5. You should now be connected to the Internet 

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