News and Media

To Our Valued Customers

10/02/2015

Surfline has been through a very challenging week after a fire on our premises on Sunday 1st February. We want to apologize to you for the loss of service this has caused.

This notice is to ensure that all our customers have the same understanding of the situation and what we are doing about it. Our central network equipment was affected by smoke from the fire. We have been working around the clock to restore service.

The network is now being tested to make sure we can restore full service in the shortest possible time. Network availability and speed may vary during this test phase.

We sincerely appreciate your patience and are grateful for the encouraging messages we have received from you.

We will keep you updated through SMS and other channels of the progress we are making and how we will thank you for your continued support and loyalty.

 

Yours Sincerely,

Dr. Yaw Akoto

(CEO, Surfline Communications Limited)